Privacy Policy

1. Introduction

This Privacy Policy outlines how Fordham Bedford Housing Corporation collects, uses, shares, and protects personal information in connection with our use of Zoom's 10 Digit Long Code (10DLC) messaging services. We are committed to protecting the privacy and security of individuals' personal information and complying with applicable data protection laws.

2. Information Collection

a. Personal Information: When you use our 10DLC messaging services, we may collect personal information such as your phone number, name, and any other information you provide voluntarily.

b. Message Content: We may also collect and process the content of messages sent and received via our 10DLC messaging services for the purpose of delivering and managing the service.

3. Use of Information

a. Service Provision: We use the information collected to provide, maintain, and improve our 10DLC messaging services, including delivering messages to recipients and managing message delivery.

b. Communication: We may use your contact information to communicate with you about your use of our 10DLC messaging services, including service updates and notifications.

4. Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We retain personal information collected through our 10DLC messaging services for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We may also retain and use anonymized or aggregated data for analytical purposes.

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of personal information.

7. Your Rights

You may have certain rights regarding your personal information under applicable data protection laws, including the right to access, correct, or delete your personal information. Please contact us using the contact information provided below to exercise your rights.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at helpdesk@fordham-bedford.org.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the revised policy on our website or through other appropriate channels.

This privacy policy is designed to provide transparency about how personal information is collected, used, and shared in connection with the use of Zoom's 10DLC messaging services, while also ensuring compliance with applicable data protection laws.